Customer data
Customer data and backups are required to remain in the EU.
EU ANCHOR SOVEREIGNTY STANDARD
European hosted. European operated. European controlled.
Fully EU-owned.
Full EU ownership. European hosting, operations and control. A crisis platform must remain independent of compromised primary systems and critical non-European control paths. Our nine-point sovereignty standard covers the complete critical service chain-not merely data residency.
See the nine-point standardEU ANCHOR PRINCIPLE
European hosted. European operated. European controlled.
Fully EU-owned.
Customer data, backups, operations, administration and support remain under European legal and operational control.
EU data
EU operations
EU control
Designed without critical non-European platform control dependencies.
THE STANDARD
Control is broader than data residency.
EU Anchor protects recovery plans, technical contacts, customer and supplier data, finance records and other selected critical information on a separate EU-controlled stack. Sovereignty covers the systems needed to authenticate, communicate, store, protect and operate during a crisis - not merely a European server address.
Legal control
Service and infrastructure choices must support EU-based legal and organisational control of the environment.
Operations
Administration, operational access and day-to-day service control must remain within an EU-based operating model.
Support
Support arrangements must not create an unmanaged non-European access path to customer environments or data.
Logging & monitoring
Operational telemetry, logs and monitoring are assessed as part of the same sovereignty model rather than treated as an exception.
Encryption & keys
Encryption and key-management choices must preserve EU Anchor's control over protected customer data.
Subprocessors
Relevant suppliers and subprocessors are assessed against the same data, access and control requirements.
Replaceability
Critical components should, where practical, be replaceable so sovereignty does not become a new form of lock-in.
Platform dependency
The standard excludes critical non-European platform dependencies that can control access, operation or customer data.
HOW WE VERIFY IT
Supplier choices are checked against the standard.
We assess critical service providers and subprocessors for ownership, legal and operational control, administrative access, data and backup locations, encryption and key-management responsibilities, and technical dependencies before approving them for production use. Critical identity, email, collaboration, monitoring and support dependencies must meet the same standard. Any planned SIP or SMS partners must be assessed separately; public telephone and mobile networks remain outside EU Anchor’s direct operational control.
What we check
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Data and backup locations
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Administrative access model
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Support access and escalation
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Logging, monitoring and telemetry flows
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Encryption and key-management responsibilities
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Relevant subprocessors and supplier dependencies
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Exit, portability and component replaceability
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EU Anchor ownership and ultimate control; supplier ownership and control where critical
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Legal and operational control of the live service environment
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Crisis identity, MFA and session control
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Crisis email transport and delivery providers
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Messaging, video signalling and media infrastructure
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DNS, domain control, network protection and monitoring
Technical note: globally manufactured hardware
Modern datacentres use hardware manufactured in different countries. EU Anchor's sovereignty requirements concern legal, administrative and operational control: such components must not introduce a critical non-European platform dependency or external access to customer environments or data.
ONE CONTINUITY SOLUTION
European control for your recovery environment and protected data copies.
Explore how independent crisis access, protected information and European operational control work together in EU Anchor Crisis Workspace.