Crisis response. Essential work. One workspace.

EU Anchor is a fully EU-owned, EU-sovereign crisis and recovery workspace that remains separate from an organisation’s primary digital systems. A prepared Main Crisis War Room gives incident leaders an overview of priorities and decisions, while controlled Sub-War Rooms help designated teams coordinate restoration and essential business work. Independent access, communication and protected information are designed to remain available when normal systems cannot be trusted. The experience is intended to be intuitive even for first-time users.

A crisis workspace must not share the same critical points of failure as the systems it supports. EU Anchor runs on a separate, EU-controlled technology and hosting stack, with its own identity and communication services. This separation reduces the risk that a failure, cyberattack or administrative compromise affecting the primary environment will also disable the organisation’s recovery workspace. The separate environment is prepared and tested before it is needed.

No. Your teams keep using their everyday workplace and business applications. EU Anchor provides the separate crisis environment for incidents in which those systems are unavailable, compromised or cannot be trusted. It supports both technical recovery and selected critical business activities until the primary systems are safely restored.

No. Backups and disaster-recovery tools restore data, applications and infrastructure. EU Anchor is where the people responsible for that restoration communicate, work together, find recovery instructions, assign actions and record decisions. At the same time, authorised business teams can use protected information copies to perform essential temporary tasks while normal applications are unavailable.

EU Anchor Crisis Workspace brings a Main Crisis War Room and dedicated team rooms together with secure messaging, meetings, crisis email, voice and SMS communication, shared actions, office tools, protected documents, contacts and decision records. This independent working environment supports both technical recovery and continued essential business operations. Pilot functionality is limited; full availability is planned for 2027.

No. EU Anchor uses separately managed crisis identities and independent multi-factor authentication (MFA), rather than relying on the organisation’s primary Entra ID or Okta sign-in. Authorised users are enrolled before an incident. Administrators also have a controlled break-glass access procedure, independent of the primary identity provider.

Crisis users continue to authenticate through their separate EU Anchor identity and MFA. Their access does not depend on trust in the compromised provider. EU Anchor administrators can manage crisis access and revoke affected EU Anchor sessions using the independent administration path. The organisation should verify these procedures through regular exercises.

Once prepared, the crisis workspace provides access to its stored information and core collaboration services without requiring the primary identity, email, file, ERP or CRM systems to function. Before an incident, optional, controlled imports can keep selected information up to date. EU Anchor still requires a working device and suitable connectivity for remote communication, and any external delivery or payment channels must also be available.

EU Anchor is a warm, preconfigured crisis environment-not a new system that must be installed after an attack. Users, access rights, communication rooms, contact lists and protected documents are prepared in advance. When an incident occurs, authorised staff activate the relevant crisis procedures, confirm the information versions to use and begin coordinating recovery. “Ready in minutes” refers to activating the prepared workspace, not restoring the primary systems.

Customers select the information their organisation needs to respond and operate temporarily: incident and recovery plans, system contacts, employee and supplier directories, customer lists, agreements, finance procedures, emergency contacts and other approved critical documents or datasets. Access and retention are configured according to each team’s role and the sensitivity of the information.

EU Anchor supports controlled refreshes from approved sources, including scheduled, read-only source integrations where configured, as well as manual uploads. Imported documents and selected data, user details and role information are versioned and checked against the access rules defined for the crisis environment. The readiness view shows when each dataset was last refreshed. Importing data does not give the primary system control over the protected archive.

Yes. Preserved versions allow authorised incident leaders to review and select an earlier snapshot rather than automatically using the latest copy. The selection is a controlled decision, supported by timestamps, version history and validation procedures. An older version is not automatically safe; teams must assess its integrity before relying on it. Changes made during the incident can be recorded separately for later reconciliation.

Protected versions are stored separately from the primary environment and are read-only to ordinary crisis users and the source systems. The source cannot simply delete or overwrite retained versions when it becomes compromised. Authorised retention, legal deletion and administrative recovery remain governed by controlled policies, so “protected from ransomware deletion” does not mean the data can never be lawfully removed.

EU Anchor uses EU-controlled hosting, encryption in transit and at rest, separate authentication, role-based access, restricted external sharing and auditable actions. Customers define the necessary data scope, retention periods and authorised users, including for personal information and confidential business records. Each deployment must verify access permissions, backup protection, information refreshes and safe handling of sensitive datasets.

A readiness dashboard shows the health of the crisis environment, enrolled users, access-role status, the latest successful information updates, any failed refreshes, and the status of important plans and documents. It also helps track the date and outcome of the latest exercise. This gives designated owners a practical way to address readiness gaps before an actual incident.

Yes. EU Anchor supports exercises covering activation, independent login, access permissions, document freshness, recovery coordination and external communication. We recommend a documented readiness review and practical exercise at least annually, and after major changes to the organisation, technology or crisis plan. Include first-time users so that usability is tested under realistic conditions.

EU Anchor is designed to make essential tasks understandable on first use through role-specific starting points, clear actions and minimal navigation. A short, optional 30-minute orientation helps users gain confidence. Organisations can also run annual refresher sessions and record completion for their internal readiness programmes. Exercises remain important even when the software itself is simple to use.

Usually not. Pre-enrolled users typically include incident management, IT and security recovery, crisis leadership, communications, legal and compliance, and designated Finance, Customer Service, Procurement or other critical business teams. Selected external specialists may receive restricted access. Each user sees only their authorised information and workspaces; customers, authorities and the press can receive approved communications without accessing the internal environment.

They bring internal responders and approved outside specialists into a secure, independent incident workspace. Teams use recovery plans, step-by-step technical procedures, key contacts, chat, meetings and task tracking to coordinate containment and restoration. Incident leaders monitor progress, record decisions and keep crisis leadership informed. Technical repairs themselves are performed in the organisation’s specialist recovery tools.

Crisis leaders use one controlled incident view to follow the situation, set priorities, assign responsibilities, request status updates and approve important decisions or external messages. Decisions are captured with their owner, time and supporting information, giving leadership a clearer picture during the incident and a usable record afterwards.

Yes. Approved specialists can join designated crisis rooms using controlled, time-limited access and their own independently verified identity. They receive only the contacts, documents, discussions and tasks needed for their assignment. Access can be reviewed or revoked without depending on the organisation’s compromised workplace.

Designated Finance users can access protected copies of critical procedures, supplier and bank contacts, financial documents and approved payment references. They can reach approvers, coordinate emergency work and document decisions. Actual payments still use an available, independently authenticated and approved banking channel; emergency records can be reconciled with ERP after recovery.

Customer-facing teams can use approved copies of priority customer and mailing lists, contact details, contracts, service commitments and response guidance. They can coordinate urgent customer matters, approve outgoing messages using independent crisis communications and record what was communicated. Activity recorded during the incident can be reconciled with CRM once it is restored.

Authorised teams can access protected supplier and mailing lists, emergency contacts, contracts, order references, alternate suppliers and emergency purchasing procedures. They can collaborate on urgent sourcing and deliveries, contact external suppliers and record decisions and commitments for later reconciliation with procurement and ERP systems.

Yes. Organisations can prepare role-specific crisis workspaces for other teams, such as HR, Facilities, Operations or Legal, and select the critical contacts, records, procedures and communication channels they need. The scope is tailored to the organisation’s emergency processes; EU Anchor does not need to recreate each team’s everyday business application.

The Main Crisis War Room brings crisis leadership together around the situation, priorities and decisions. Dedicated Sub-War Rooms give IT recovery, essential operations, customer teams, communications and approved external specialists their own conversations, tasks and documents. Relevant updates can be shared with leadership through controlled workflows; access to one room does not automatically grant access to the others.

Visual task boards help each War Room assign responsibilities, prioritise actions, track deadlines and identify blockers alongside chat, meetings and documents. Kanban provides a view of work in progress; the decision log separately preserves key decisions, approvals and evidence.

EU Anchor Crisis Workspace brings together communication options such as emergency email, SMS notifications, telephone dial-in to crisis meetings and voice calling. SMS delivery status does not prove that a person has read or acknowledged a message, and sensitive information belongs inside the protected workspace. The pilot has limited functionality; full availability is planned for 2027.

Communications teams use prepared stakeholder lists, mailing groups, holding statements and approval workflows to coordinate messages with crisis leadership. Approved communications can be sent through separately configured crisis email and other available channels to customers, suppliers, partners, public authorities and the press. Messages, approvals, recipients and delivery results can be recorded against the incident.

Simple workflows capture decisions, responsible people, approvals, time, rationale, related tasks and supporting documents as part of normal crisis work. Incident logs and communication records can be reviewed and exported for post-incident analysis, internal governance, contractual reporting and relevant regulatory processes. Users should not have to reconstruct key decisions after the event.

EU Anchor is fully EU-owned, with EU-based hosting, backups, operations, administration, support and legal and technical control. Its critical crisis services-including identity, email, messaging, video and protected information-use a separate EU-controlled operating environment. Sovereignty covers who owns, operates and can access these services, not simply where data is stored. EU Anchor publishes the applicable supplier and control information through its European Control approach.

EU Anchor supports incident response, crisis coordination, continuity planning, recovery cooperation and the collection of evidence relevant to NIS2 and DORA processes. Records of decisions, actions, approvals and stakeholder communications help organisations prepare reviews and incident-related reports.

Yes. EU Anchor can discuss your requirements and, where appropriate, introduce specialist implementation or advisory partners to help define roles, crisis procedures, essential information, access rights, exercises and readiness reviews. Contact us through the website contact form to discuss professional-services support.

EU Anchor serves organisations where loss or compromise of the digital workplace creates serious operational risk. It is particularly relevant to organisations dependent on Microsoft 365, Google Workspace, Entra ID, Okta, ERP or CRM, and to regulated businesses, critical infrastructure, public-sector bodies and others with defined incident-response or continuity responsibilities.

Full availability of EU Anchor Crisis Workspace is planned for 2027. Organisations can enquire about joining the Pilot Program now. Pilot functionality is limited, and the available scope and pricing are agreed individually.